<i>‘. . . an extremely useful and thought-provoking book that should be on the reading list of anyone who seeks to understand the role of collective bargaining in the global economy today.’</i>

- Satoshi Miyamura, The Indian Journal of Labour Economics,

<i>‘The book provides valuable insights into the manifold positive effects of collective bargaining in various national settings to promote the improvement of working conditions, the democratization of workplaces and stable and inclusive economic growth.’</i>

- Vera Glassner, Transfer,

<i>‘Susan Hayter has put together a first-rate set of authors and chapters on the positive role collective bargaining and employee voice have to play in the global economy of the twenty-first century. Examples from numerous countries illustrate how negotiation and dialogue can lead to a win-win outcome of improved economic performance and enhanced equality and social justice.’ </i>

- Bruce Kaufman, Georgia State University, US,