'Macdonald's study makes an important contribution to the literature because it brings the communication circuit full circle ... this book is a welcome addition to the field, and a fascinating window into the rarely seen institutional workings of museums.'Science Education'Behind the Scenes at the Science Museum is a powerful ethnographic analysis of a major science exhibition that interrogates museum practices and applies the tools of social anthropology and organizational analysis to understanding the choices and constraints involved in the making of exhibits. Despite many calls for ethnographies of museums and cultural displays, Macdonald is among the very first to show how the complex process of exhibit making is truly contested terrain. Her account of audience response is among the most sophisticated available.'Ivan Karp , Emory UniversityStudies of culture and media have often stressed the gap between authorial intentions and audience experiences, but have rarely given this