Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.

Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore.

Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed.

This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to:

  • Drive innovation and collaboration
  • Engage customers
  • Attract and retain top people
  • Align strategy and execution
  • Optimize speed 

Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you’ll discover where!

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True operational excellence is not about a method but a mindset . . . and a relentless pursuit of doing things better.

Produktdetaljer

ISBN
9780814439890
Publisert
2014
Utgiver
Vendor
Amacom
Vekt
271 gr
Høyde
229 mm
Bredde
152 mm
Dybde
12 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
256

Forfatter

Biografisk notat

ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.