Biographical note

With a quarter-century of software and systems engineering experience, Rex Black is President of RBCS (www.rbcs-us.com), a leader in software, hardware, and systems testing. For over a dozen years, RBCS has delivered services in consulting, outsourcing, and training for software and hardware testing. Employing the industry A's most experienced and recognized consultants, RBCS conducts product testing; builds and improves testing groups; and hires testing staff for hundreds of clients worldwide. Ranging from Fortune 20 companies to start-ups, RBCS A's clients save time and money through improved product development, decreased tech support calls, improved corporate reputation, and more. As the leader of RBCS, Rex is the most prolific author practicing in the field of software testing today. His popular first book, Managing the Testing Process, has sold over 30,000 copies around the world, including Japanese, Chinese, and Indian releases. His three other books on testing, Critical Testing Processes, Foundations of Software Testing, and Pragmatic Software Testing, have also sold tens of thousands of copies, including Hebrew, Indian, Chinese, Japanese and Russian editions. He has written over twenty-five articles, presented hundreds of papers, workshops, and seminars, and given about thirty keynote speeches at conferences and events around the world. Rex is the President of both the International Software Testing Qualifications Board (ISTQB) and the American Software Testing Qualifications Board (ASTQB). Jamie L Mitchell brings over 28 years of development and testing experience (both hardware and software). He is a pioneer in the test automation field, working with a variety of vendor and open-source test automation tools since the first Windows tools were released with Windows 3.0. He has also written test tools for several platforms. His specialty is increasing the productivity of automation and test teams through innovative ideas and custom tool extensions. In addition, Mr. Mitchell also provides training, mentoring, process auditing, and expert technical support in all aspects of testing and automation. Jamie is the former Lead Automation Engineer for American Express Distributed Integration Test/Worldwide, and has successfully designed and implemented test automation projects for many top companies including American Express, Mayo Clinic, IBM AS/400 division, ShowCase Corporation, and others. He spent time as the Director of the International Institute for Software Testing. Jamie holds a Master of Computer Science degree from Lehigh University in Bethlehem, PP, and he holds the Certified Software Test Engineer certification from QAI. Additionally, he was an instructor and board member of the International Institute of Software Testing (IIST), and a contributing editor, technical editor, and columnist for the Journal of Software Testing Professionals. He has been a frequent speaker on testing and automation at several international conferences, including STAR, QAI and PSQT.