Incorporating a patient-focused perspective on communication and health care, this new title for physical and occupational therapists and students provides practical strategies for effective communication with both colleagues and patients. Written in a straightforward, easy-to-understand style, it offers a multidisciplinary, evidence-based approach and an emphasis on reflective practice, making it a timely and useful resource for today's readers. * Discusses strategies for communicating with both colleagues and patients * Examines the evidence for the importance of effective communication in enhancing clinical effectiveness * Contains reflective exercises for self-awareness of personal communication skills and difficulties * Provides case studies that allow the reader to analyze a range of realistic communication problems * Includes research-based evidence throughout