"Robin's work constantly asks you to challenge your preconceptions of what good training should be about. He excels in questioning the attitudes of the status quo and accepted thinking that has allowed much of L&D to lack the innovation it needs. 'Complete Training: From recruitment to retirement' is no exception and is highly recommended reading for everyone in the industry."
Jon Kennard, editor, TrainingZone.co.uk
"Based on many years of experience in adult learning, working with a variety of clients, including big multinationals with dozens of thousands of people to develop, Robin summarises here his uncompromising views about what's wrong with corporate training and development and how it can be put right. It provides vital advice for anyone interested in developing an organisation's most valuable resource - its people."
Svetlana Omeltchenko, Vice President Consumer Market Insights at Coty Inc
- Chapter - 00: Introduction: a manifesto;
- Chapter - 01: Employee life cycles;
- Chapter - 02: Complete Training tools: the starting point;
- Chapter - 03: Complete Training tools: workshops;
- Chapter - 04: Complete Training tools: follow-up activities and on-the-job/informal learning;
- Chapter - 05: Can all the tools work together?;
- Chapter - 06: Technology: what works and what doesn’t;
- Chapter - 07: Knowledge management and performance management: mutually exclusive?;
- Chapter - 08: What gets measured gets done;
- Chapter - 09: Growing your own talent and succession planning;
- Chapter - 10: The strategy checklist