In _Conflict and Communication_, author Fred Jandt's years of
research, teaching, and consulting experience shine through in every
chapter, offering a rich blend of theoretical depth and practical
strategies to understanding and managing conflict across all areas of
life. From interpersonal to organizational to societal contexts, this
book equips students with the tools to manage conflict effectively.
With a strong focus on the underlying causes of conflict and on the
role of communication and culture, this book helps students understand
how different perspectives shape conflict and its resolution,
enhancing both professional and personal relationships.
In this newly revised edition, in addition to updated scholarship,
there is new material on emotions, domestic violence, and
post-conflict analysis, expanded discussions on critical topics such
as the effects of conflict on children, intercultural marriages, and
the role of artificial intelligence in negotiation and mediation.
Enhanced coverage on power dynamics, global climate negotiations,
community divisions, effective apologies and strategies for
reconciliation add further value.
Each chapter begins with a compelling vignette to illustrate key
concepts, followed by in-depth discussions and real-life case studies
from the author's extensive career as a mediator, making complex
concepts engaging and relatable. These real-world applications make it
easier to apply the concepts to students’ everyday lives, improving
not just their professional relationships but also their personal
ones.
_Conflict and Communication_ is the ideal textbook for courses on
conflict in such areas as communication studies, business,
interpersonal and family studies, among others.
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Produktdetaljer
ISBN
830662A
Publisert
2025
Utgave
3. utgave
Utgiver
Cognella, Inc.
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter