Among a large collection of Consumer Behaviour texts, this book stands out for the authors' innovative methods to intrigue students to think beyond textbook materials and be creative! With the content covering exactly what we need, I have used this book for many cohorts of students and believe the new edition will enhance student learning even further. -- Dr. Lien Le Monkhouse<br />Already the most comprehensive Consumer Behaviour text available, the latest edition further plays to this book's strengths, including up-to-date case studies and a great balance between theory and practice, and of course the state-of-the art online support material for both students and module coordinators. Definitely the best textbook on the market.<br /> -- Dr. Jan Breitsohl<br /><p>One of the best textbooks on Consumer Behaviour I had the chance to use in class. The language is clear and the topics are approaching the modern trends of marketing. </p> -- Dr. Bruno Schivinski<br /><p>Presented in a relaxed yet informative style, the book examines variations in consumer behavior across the world, incorporating the expected cultural differences. Each chapter features color-coded sections to enhance understanding. Updates on areas that have gained relevance in the last decade are interwoven throughout, among them the move toward globalization and the increasing use of technology, particularly the rise in social media and accompanying mobile mind-set of modern consumers. Overall, the text is excellent for business students, especially upper-level marketing majors.</p> -- S. D. Clark

Praised for its no nonsense approach to engaging students and conveying key learning outcomes and for striking a good balance between sociological and psychological aspects of consumer behaviour, the new edition now features increased coverage of social media, digital consumption and up-to-date marketing practice.

Written from a European perspective, international in its scope and with an array of global international examples and cases from a variety of geographic locations and different industry sectors threaded throughout the text, students' understanding and retention of the subject is encouraged through innovative learning features including:

  • `how to impress your examiner' boxes - ideas and tips for what an examiner may be looking for to help students get the best possible grades in their assessments.
  • `consumer behaviour in action' boxes - focus on consumer decisions allowing students to focus on the applications of the concepts and theories underpinning the motivations of consumers - something they are likely to do in their future careers as marketers.
  • `challenging the status quo' boxes - encouraging students to think outside the box, think critically and exercise their problem solving skills.

The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, multiple choice questions, case studies, interactive glossary, flashcards, multimedia links and selected author videos to make the examples in each chapter come to life.

Suitable for Undergraduate students with little or no background knowledge of consumer behaviour.

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Informal yet academically rigorous in style, this fun textbook focuses on consumer behaviour in action and provides international examples, videos and a companion website to fully encourage student engagement and understanding.
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PART 1: CONSUMER BEHAVIOUR IN CONTEXT Chapter 1. Understanding Consumer Behaviour Chapter 2. Consumer Behaviour and the Marketing Mix Chapter 3. The Decision Making Process and Brand Interaction Chapter 4. Innovation and Digital Technologies Chapter 5. Consumption in B2C VS. B2B PART 2: PSYCHOLOGICAL ISSUES IN CONSUMER BEHAVIOUR Chapter 6. Drive, Motivation and Hedonism Chapter 7. The Self and Personality Chapter 8. Perception Chapter 9. Learning and Knowledge Chapter 10. Attitude Formation and Change PART 3: SOCIOLOGICAL ISSUES IN CONSUMER BEHAVIOUR Chapter 11. Reference Groups Chapter 12. Age, Gender and Familial Roles Chapter 13. Culture and Class Chapter 14. Ethical Consumption PART 4: CONSUMER BEHAVIOUR IN CONCLUSION Chapter 15. Post-Purchase Behaviour
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Produktdetaljer

ISBN
9781473919136
Publisert
2016-09-05
Utgave
3. utgave
Utgiver
Vendor
SAGE Publications Ltd
Vekt
1100 gr
Høyde
246 mm
Bredde
189 mm
Aldersnivå
05, U
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
528

Biographical note

Dr Zubin Sethna is currently Principal Lecturer (Associate Professor) in Entrepreneurial Marketing at Regent's University London. He has successfully launched five businesses and as Managing Consultant at Baresman Consulting, he has integrated marketing/consumer behavioural strategy with management consultancy and training for numerous organisations both in the UK and internationally, and across a variety of industry sectors. He is Editor-in-Chief of the internationally respected Journal of Research in Marketing and Entrepreneurship (JRME) and is also a reviewer for a variety of leading marketing and business journals, including the European Journal of Marketing, Journal of Marketing Management, and Journal of Strategic Marketing. Jim Blythe is Visiting Professor of Marketing at University of Plymouth, UK. Jim Blythe has been a Merchant Navy officer, a ladies hairdresser, a business consultant, a rock musician, a truck driver, a company director and an award-winning playwright all before becoming an academic - he always planned on having a varied life and likes learning new skills. Currently he is trying to learn to grow vegetables (with limited success...), but he has a pilot's licence and has learned to play drums in a samba band, so the beat goes on. Jim has written 18 books, over 50 journal articles, and has contributed chapters to 8 other books. He has taught overseas, written open-learning packs for international training organisations and has been a Senior Examiner for the Chartered Institute of Marketing. His next venture is to study for a degree in modern languages - having left school at 16 he thinks it's time to get the education he missed out on. He holds four real degrees (including one fake), and therefore feels somewhat irritated that he is mainly known for winning the Cardiff heat of the TV show, Come Dine With Me. Perhaps the latest editions of his textbooks will help redress the balance a little...