How do you grow a truly sustainable business in the hypercompetitive
21st century? By using the practical, psychology-based strategies in
this book to dive into the mind of your customer and enhance your
business’s customer experience by creating “buying loops” that
keep your customers coming back for more. The Customer Loyalty Loop
includes proven, science-backed secrets for building legions of loyal
customers who will become evangelists for your business, buy from you
repeatedly, and actually enjoy doing business with you. You will learn
a wide variety of simple but powerfully effective strategies, such as:
How to stop using gimmicks and trick promotions to encourage repeat
business, and what to do instead that will keep your customers coming
back for more. How to use the “Butler Secret” to achieve results
superior to any marketing campaign or promotion you’ll ever dream
up. Why providing the best customer service isn’t enough anymore,
and what you must do instead if you want your business to keep growing
in the 21st century. The “Bentley Strategy” that will immediately
and dramatically increase customer loyalty to your business. And many
more proven tactics and strategies.
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The Science Behind Creating Great Experiences and Lasting Impressions
Produktdetaljer
ISBN
9781632659354
Publisert
2020
Utgiver
Red Wheel/Weiser
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter