This book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old.The book gives a clear, practical account of this new model and contains many ideas, particularly relating to interviewing skills, which can be used in other aspects of one's work. There are numerous coaching exercises for the individuals and staff teams as well as verbatim examples of the new handover in action.

This book is about that idea and how it can be used to develop consistency across shifts in residential and health settings. It demonstrates that passing information productively from one shift to another is not about the information itself, but about the context in which the passing takes place.
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Foreword -- Introduction -- The Problem of the Traditional Handover -- The Systemic Handover -- Some Theoretical Considerations -- Some Ideas which have Influenced the Development of the Systemic Handover -- Circular Questioning and Reflexive Questioning -- The Systemic Handover Interview -- The Systemic Handover Interview -- Consumer Feedback -- Conclusion -- A Personal Reframing -- A Final Exercise
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Produktdetaljer

ISBN
9781855750180
Publisert
1991-12-31
Utgiver
Taylor & Francis Ltd
Vekt
454 gr
Aldersnivå
05, 06, UU, UP, P
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
96

Forfatter

Biografisk notat

Barry Mason is a former Director of the Institute of Family Therapy. He has been involved in the training of systemic therapists and practitioners since 1983, as well as in developing post-qualifying training programmes in supervision, and co-developing criteria for the registration of supervisors and supervision courses in the UK.