"...it will be an invaluable resource inter alia for higher education students, scholars, and institutional leadership. ... The book could provide a major contribution to the field of higher education because of the different perspective different authors present and an array of issues as well as frameworks to discuss them. ... This book is bound for the desktops instead of the bookshelves of administrators, researchers, and graduate students. It is likely to be used time and again as readers explore new ways to transform education systems or institutions, meet their needs for program improvement, policy development, and general research. I expect that most readers will weave through the chapters (...) on an as-needed basis, until they have engaged all its excellent content." (Professor Teboho Moja, New York University, USA)