ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
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Produktdetaljer

ISBN
9780113313204
Publisert
2020
Utgave
2. utgave
Utgiver
Vendor
TSO.
Språk
Product language
Engelsk
Format
Product format
Digital bok

Forfatter