Addressing performance issues in organisations is essential for business success. However it is often difficult to know where to begin as these issues can arise for a number of different reasons and may need to be dealt with in a variety of ways. This comprehensive resource will arm professionals with the tools to identify and combat any performance problem as it appears, from inability to perform to unwillingness. It covers common performance issues and approaches for dealing with them as well as strategies for dealing with persistent problems. Designed for trainers and consultants, Managing Performance Problems can be used to design a performance management training course, run a workshop or conduct a one-to-one session. It covers both formal and informal performance management processes and will also empower line managers by giving them the knowledge and confidence to tackle problems head on. About the Series: The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.