1. A Synthesis Of Operational Research For Emergency Planning In Healthcare Through The Triple Lens Of Technique-Domain-Context; N. Mustafee PART I: OR FOR LOCATING EMERGENCY SERVICES 2. Locating Emergency Services With Different Priorities: The Priority Queuing Covering Location Problem; F. Silva And D. Serra 3. Decision Support Tools For Ambulance Dispatch And Relocation; T. Andersson And P. Varbrand 4. A Study Of Situationally Aware Routing For Emergency Responders; M. J. Henchey, R. Batta, A. Blatt, M. Flanigan And K. Majka PART II: OR FOR OPERATIONAL PLANNING IN EMERGENCY SERVICES 5. Multi-Criteria Approach Using Simulation-Based Balanced Scorecard For Supporting Decisions In Health-Care Facilities: An Emergency Department Case Study; W. Abo-Hamad And A. Arisha 6. Combining Data Mining And Discrete Event Simulation For A Value-Added View Of A Hospital Emergency Department; R. Ceglowski, L. Churilov And J. Wasserthiel 7. Uncovering Effective Process Improvement Strategies In An Emergency Department Using Discrete Event Simulation; O.H. Choon, Z. Dali, P.T. Beng And C.P.Y Magdalene 8. Improving The Design And Operation Of An Integrated Emergency Post Via Simulation; N.J. Borgman, M.R.K. Mes, I.M.H Vliegen And E.W. Hans 9. A Simulation Case Study To Improve Staffing Decisions At Mass Immunization Clinics For Pandemic Influenza; M. F. Beeler, D. M. Aleman And M. W. Carter 10. Modelling Treatment Effects In The HIV/AIDS Epidemic; J.D. Griffiths, Z.F. Lawson And J.E. Williams PART III: OR FOR INVENTORY MANAGEMENT IN EMERGENCY SERVICES 11. Impact Of The Influenza Season On A Hospital From A Pharmaceutical Inventory Management Perspective; A. R. Vila-Parrish, J. S. Ivy And B. He 12. Perishable Inventory Management System With A Minimum Volume Constraint; Z. Shen, M. Dessouky And F. Ordonez 13. A Bayesian Decision Model With Hurricane Forecast Updates For Emergency Supplies Inventory Management; S. Taskin And E.J. Lodree 14. Using Simulation To Improve The Blood Supply Chain; K. Katsaliaki And S.C. Brailsford