Negotiations in professional or private life often take an
unsatisfactory course due to stress, confrontation with aggressive
or unfair behavior, or because of overwhelming situations.
Negotiations generally require a thorough preparation, strategy and a
sophisticated tactic to make us feel safe in the presentation of our
goals and arrive at a mutually satisfactory outcome. Conventional
books about negotiations are usually limited to strategies and
techniques, but leave out elements of psychological communication and
emotional intelligence, which include non-verbal communication and
empathy, which in turn are essential for successful negotiation.
Therefore, this book on the one hand constitutes the essential
techniques and strategies in the context of negotiation, but
also considers "soft skills" without which negotiations cannot be
successful. This book presents practical examples in dealing
with situations such as salary, contract and sales negotiations. In
particular on context and time appropriate negotiation techniques;
analyzing negotiation partners and their motives; interpret group
processes, and how to successfully implement negotiation psychology.
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Getting to Yes!
Produktdetaljer
ISBN
9783319061948
Publisert
2021
Utgiver
Springer Nature
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter