1. Introduction: Why Trust, Why Now? ; FOUNDATIONS FOR ORGANIZATIONAL TRUST THEORY ; 2. The Street-Level Epistemology of Trust ; 3. Calculativeness, Trust, and Economic Organization ; 4. An Integrative Model of Organizational Trust ; TRUST DEVELOPMENT AND MAINTENANCE ; 5. Initial Trust Fromation in New Organizational Relationships ; 6. Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior ; 7. The Emergence of Exchange Structures: An Experimental Study of Uncertainty, Commitment, and Trust ; BASES AND BENEFITS OF ORGANIZATIONAL TRUST ; 8. The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea ; 9. Kinds of Third-Party Effects on Trust ; 10. Does Trust Improve Business Performance? ; FRAGILITY OF ORGANIZATIONAL TRUST ; 11. Explaining the Limited Effectiveness of Legalistic 'Remedies' for Trust/Distrust ; 12. Turst and Breach of the Psychological Contract ; 13. Paranoia and Self-Consciousness ; ORGANIZATIOANL TRUST IN CONTEMPORARY CONTEXTS ; 14. Secrecy, Trust, and Dangerous Leisure: Generating Group Cohesion in Vonultary Organizations ; 15. Swift Trust in Temporary Groups ; 16. Trust, Power, and Control in Trans-organizational Relations

Looks at the roots of scholarly work on trust, tracing its development into a field of study in its own right Includes seminal contributions from leading authorities, including Ronald S. Burt, Karl Weick, Oliver E. Williamson, Mari Sako, and Reinhard Bachmann Edited and introduced by one of the leading scholars in the field

Roderick M. Kramer is the William R. Kimball Professor of Organizational Behavoiur at the Stanford Business School, Stanford University. He has published a number of books on Organizational Behaviour and Psychology, including Trust and Distrust in Organizations: Dilemmas and Approaches (Russell Sage Foundation, 2004), written with Karen S. Cook, and Trust in Organizations (Sage, 1996), co-edited with Tom R. Tyler.

Looks at the roots of scholarly work on trust, tracing its development into a field of study in its own right Includes seminal contributions from leading authorities, including Ronald S. Burt, Karl Weick, Oliver E. Williamson, Mari Sako, and Reinhard Bachmann Edited and introduced by one of the leading scholars in the field