As an IT manager, you depend on collaboration and teamwork. Whether you re a team leader, member, or part of a cross-function team, the successful implementation of your IT projects depends on team synergy and performance. Ideal for IT managers and anyone working with IT professionals, this book will help you to understand the characteristics of a high-performance team. It also gives you the skills to assess the overall performance of your own team, and develop an action plan for realising its potential. Benefits to business include: * Recognise the key characteristics of a high-performance team * Assess the current productivity of your own team * Develop a step by step action plan for transforming your team s performance
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Presents IT managers with practical advice and tips on how to create a high-performance team. This book is designed to assist you in understanding what the characteristics are of a high-performance team, to help you assess where your team stacks up and to develop a plan of action for realising team potential.
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Introduction 10 Chapter 1: Characteristics of a High-Performance Team 12 Chapter 2: The Stages of Team Development 27 Chapter 3: Roles People Play in a Team 37 Chapter 4: Creating a Team Vision and a Set of Values 49 Chapter 5: Effective Team Meetings 57 Chapter 6: Dealing with Conflict in a Team 73 Chapter 7: Cross-functional Team Working 100 Bibliography 105 Glossary 105 ITG Resources 105
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Produktdetaljer

ISBN
9781905356805
Publisert
2009-01-27
Utgiver
IT Governance Publishing
Høyde
165 mm
Bredde
95 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
118

Forfatter

Biografisk notat

Sarah Cook is the Managing Director of the Stairway Consultancy Ltd. She has 15 years' consulting experience specialising in team building, leadership and change. Prior to this, Sarah worked for Unilever and as Head of Customer Care for a retail marketing consultancy. As well as having practical experience of helping to create high-performance teams across the globe, Sarah is a business author and has written widely on the topic of team building, leadership, management development and coaching. She also speaks regularly at conferences and seminars on these topics. Sarah is a Fellow of the Chartered Institute of Personnel and Development and a Chartered Marketeer. She has an MA from Cambridge University and an MBA. Sarah is an accredited user of a wide range of psychometric and team diagnostic tools. She may be contacted via sarah@thestairway.co.uk.