"It has taken 40 years in business, including numerous courses and education sessions for me to understand what I didn't know in Confidence at Work. I just wish I had read it towards the beginning of my career and not towards the end."
Larry Hirst, ex CEO of IBM
"Professor Taylor's book is a cut above the average "self-improvement"/"motivational" shtick. It is thoughtful and if you'll take time to consider the implications of what's being said, quietly profound."
Customer review
"Confidence at Work is another superb self development guide book from Ros Taylor"
Customer review
- Chapter - 00: Introduction;
- Section - ONE: Who are you anyway...?;
- Chapter - 01: Bring yourself to work;
- Chapter - 02: Eric Berne’s transactional analysis;
- Chapter - 03: Albert Bandura’s theory of self-efficacy;
- Chapter - 04: Martin Seligman’s learned optimism;
- Chapter - 05: HJ Eysenck’s theory of extraversion–introversion;
- Chapter - 06: Friedman and Rosenman’s theory of Type A and Type B behaviours;
- Chapter - 07: Life’s rich tapestry;
- Section - TWO: Branding for confidence;
- Chapter - 08: Bird’s eye view of branding;
- Chapter - 09: Great expectations;
- Chapter - 10: Knowing the words to the song;
- Chapter - 11: The user-friendly confident you;
- Section - THREE: Influencing for confidence at work;
- Chapter - 12: Likeability and similarity;
- Chapter - 13: Knee-jerk thinking, reward and reciprocity;
- Chapter - 14: Handling challenging people with elegance;
- Chapter - 15: Perseverance and enthusiasm;
- Chapter - 16: Confident networking;
- Section - FOUR: Be a confident leader;
- Chapter - 17: Be aspirational;
- Chapter - 18: Be conscientious;
- Chapter - 19: Be cool;
- Chapter - 20: Be bold, have ideas;
- Chapter - 21: Be charismatic – the ultimate in confidence at work;
- Chapter - 22: Some final thoughts