'This is a vital book for work environment research, social policy, labor, human relations, or organizational development. It is a "how-to" manual for practitioner's interested in understanding the changes in processes, values, and well-being occurring in changing workplaces, and how to master them to place human well-being first.' Professor Robert Karasek, University of Massachusetts Lowell, USA 'This book is an important, timely contribution to that fundamental consideration: the development of human resources in working life. The contributors explore in a wide range of settings whether or not ongoing initiatives contribute positively to the individual worker's development, to the company and to society at large. In so doing, they identify the pre-conditions which must be present and satisfied in order to actualise significant improvements.' Professor Thomas G. Whiston, University of Sussex, UK.