All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
Les mer
Personal skills for professional success

Produktdetaljer

ISBN
9781780171388
Publisert
2014
Utgave
1. utgave
Utgiver
BCS, The Chartered Institute for IT
Språk
Product language
Engelsk
Format
Product format
Digital bok
Antall sider
256