What does excellent manufacturing management mean? Management texts to date have emphasized that it is, above methods such as SPC or TQM, a matter of "intangibles" and "culture". This book takes the myth out of management excellence; it can be learned and practiced: 1. Manage the four core processes, strategy formulation and deployment, product innovation, process development, and the supply chain, and 2. Pay attention to the seven dimensions of management quality, direction setting, integration, delegation, communication, participation, measurement, and employee development. Thus, we argue that an excellent manufacturing manager can move to a plant in a different industry and become, after an appropriate time to learn its specific technologies, an excellent manufacturing manager there as well. This book explains management quality and demonstrates how it is implemented, with nine plant tours through world-class factories from different industries.
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In 1994, the idea for this project (we were not then thinking about a book) arose in a context of growing publicity surrounding prizes like the D- ing Award, the Malcolm Baldrige Award, and the European Quality Award, prompting us to ask: “Could we de?ne what world-class manufacturing is?
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Unique approach of an academically rigorous management quality framework, which is explained and made actionable on detailed examples Each of the ingredients of the "theoretical" framework (processes as well as management quality dimensions) is illustrated in detail on ten plant tours of world-class factories, winners of the INSEAD Best Factory Competition in France and Germany Includes supplementary material: sn.pub/extras
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Produktdetaljer
ISBN
9783540002543
Publisert
2003-03-11
Utgiver
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Høyde
235 mm
Bredde
155 mm
Aldersnivå
Professional/practitioner, P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
19