Containing an accessible problem-solving methodology and practical tools and techniques, this book is your essential guide to resolving modern business dilemmas, from ‘how do we increase our sales?’ to ‘how to we digitally transform our organisation?’ 
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The powerful tools and techniques you need to resolve day-to-day business challenges.
PART I: THE OBTAIN PROBLEM-SOLVING PROCESS  1. Outline the question  2. Breakdown the issues  3. Test the hypothesis  4. Analyse the problem  5. Imagine the solution  6. Notify the stakeholders  7. Managing the stakeholders  8. Managing the team 
PART II: CRITICAL BUSINESS TOOLS AND FRAMEWORKS  4Ps of marketing  5Cs of strategy  Ansoff Matrix  BCG growth-share matrix  Benchmarking   Brainstorming   Blank model canvas  De Bono’s six thinking hats  Drill-down analysis  Empathy mapping  Kano analysis  McClelland’s theory of needs  McKinsey 7S framework  PESTEL   Porter’s five forces  Product-market fit  Service mapping  SWOT  Value chain analysis  Wardley mapping 
Les mer
The tools and techniques you need to solve even the toughest business problems  
This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively. 
Using case studies, a ‘best practice example’ and a visual illustration, every dilemma is brought to life equipping you with the very best tools to confront any problem your business may face. 
  • Overcome any business challenge with robust logic and structure 
  • Rapidly prototype in order to test potential solutions  
  • Break down problems and make your workload lighter 
  • Deliver the ‘killer’ recommendations 
  • Successfully implement change in people and organisations 
  • Keep yourself, your team and your stakeholders happy 
This edition adds brand new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.  
‘It’s a delight for me to dip into Antonio’s skilfully-presented book. Highly accessible, practical and thought-provoking.’   Jonathan Slater, Visiting Professor, King’s College London and ex-DfE Permanent Secretary 
‘This book is a must-have for leaders at all levels of an organisation.’   Abbi Agana MBA, Chief Transformation Officer and Advisory Board Member 
Les mer
The tools and techniques you need to solve even the toughest business problems  
This concise practical book explains how to resolve every challenge faced on a day-to-day basis in your business by presenting an unbeatable inventory of proven problem-solving tools and techniques to help you tackle your toughest business dilemmas effectively. 
Using case studies, a ‘best practice example’ and a visual illustration, every dilemma is brought to life equipping you with the best tools to confront any problem your business may face. 
  • Overcome any business challenge with robust logic and structure 
  • Rapidly prototype to test potential solutions  
  • Break down problems and make your workload lighter 
  • Deliver the ‘killer’ recommendations 
  • Successfully implement change in people and organisations 
  • Keep yourself, your team and your stakeholders happy 
This edition adds new material on user-centred design, prototyping, agile working, data privacy and security, data science, artificial intelligence and creating diverse, inclusive teams.  
‘It’s a delight for me to dip into Antonio’s skilfully-presented book. Highly accessible, practical and thought-provoking.’   Jonathan Slater, Visiting Professor, King’s College London and ex-DfE Permanent Secretary  ‘This book is a must-have for leaders at all levels of an organisation.’   Abbi Agana MBA, Chief Transformation Officer and Advisory Board Member 
Les mer

Produktdetaljer

ISBN
9781292466620
Publisert
2024-02-20
Utgave
2. utgave
Utgiver
Pearson Education Limited
Vekt
379 gr
Høyde
230 mm
Bredde
155 mm
Dybde
16 mm
AldersnivĂĽ
P, 06
SprĂĽk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
256

Forfatter

Biografisk notat

Dr Antonio Weiss is a Senior Partner at The PSC, a public services consultancy, advising senior clients on user-centred design, innovation thinking, and utilising technology to redesign public services to meet citizens’ needs. He is a globally recognised and published thought leader on strategy and management. He has over 15 years of experience advising high-profile organisations such as the NHS, UK Government Digital Service, Office for Artificial Intelligence and the UK Space Agency. 
His work has been featured across several media, including the Financial Times, The Guardian, and BBC Radio 4. He has published four books: 101 Business Ideas (FT Press) a number 1 WHSmith Business Bestseller; Key Business Solutions (FT Press), which was shortlisted for the CMI Management Book of the Year 2013; Management Consultancy and the British State (Palgrave Macmillan: 2019); and The Practical Guide to Digital Transformation (Kogan Page: 2022). 
Antonio has a research post at the University of Cambridge’s Bennett Institute of Public Policy, investigating major change initiatives across governments globally. 
He frequently trains managers and leaders from major public and private sector organisations in change management, problem-solving and digital transformation.Â