WINNER: Independent Press Award 2022 - Career Are you avoiding an
uncomfortable conversation at work? If you're an executive or a team
leader, strengthening your organization's ability to have difficult
conversations is necessary and worth the discomfort. The key to
successful dialogue starts and ends with changing the conversation.
Recognizing that it takes two people to engage in meaningful outcomes,
Can We Talk? outlines what each contributor needs to do to achieve the
best possible result. Using examples from everyday work situations,
this book offers guidance on how to create the right conditions for a
meaningful discussion. The author identifies the seven key principles
that enable both parties to gain a deeper understanding of what the
other person may be thinking and will help establish their point of
view more clearly: confidence, clarity, compassion, curiosity,
compromise, credibility, courage. Can We Talk? includes examples and
advice from those who have been there and thrived, as well as lessons
learned from conversation failures and example scripts of productive
conversations. Readers will learn how to prepare, start and manage the
potentially challenging exchange of words that typically occur at
work, and come away with an understanding that for any conversation to
take place, both parties must be engaged.
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Seven Principles for Managing Difficult Conversations at Work
Produktdetaljer
ISBN
9781398601314
Publisert
2021
Utgave
1. utgave
Utgiver
Kogan Page
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter