PART I: PERSPECTIVE TO MARKETING PLANNING 1. Marketing Planning PART 2: THE MARKETING PLANNING PROCESS 2. Existing Markets/Sectors 3. Market Trends and the Marketing Environment 4. SWOT: Strengths, Weaknesses, Opportunities and Threats 5. Customer Needs, Expectations and Buying Processes 6. Competition and Competitors' Strategies 7. The Strength of the Portfolio and Future Directions 8. Marketing Strategy 9. Strategy Recommendations 10. Marketing Objectives and Gap Analysis 11. Required Marketing Programmes 12. Resources, Schedules and Responsibilities 13. Additional Implications, On-going Needs and Monitoring the Marketing Plan's Effectiveness 14. Controlling Implementation of the Marketing Plan PART 3: THE MARKETING PLAN 15. The Marketing Plan Document PART 4: Managing Marketing Planning 16. Identifying, Diagnosing and Treating Blockers To Progress PART 5: APPLIED ILLUSTRATIONS - CASES 17. Appreciating How to Undertake Marketing Planning in Practice