"As we face stratospheric growth and evolution in technology, <i><b>The Revenue Operations Manual</b></i>, written by <b>Sean Lane</b> and <b>Laura Adint</b>, masterfully illustrates the importance of human capital in conjunction with automation and why it is critical to build high functioning and strategic operating teams. People matter and this book takes an all-encompassing approach towards guiding the significant transition of your team's ability to maximize efficiency and drive productive business outcomes."
Rochelle Webb, CEO, Optimist Made
"<b>Sean Lane</b> and <b>Laura Adint</b> have delivered an essential playbook in <i><b>The Revenue Operations Manual</b></i>. It's packed with insights that can transform your approach not just to RevOps but to overall revenue growth. This book is an invaluable resource for anyone in the field."
David Cancel, Co-Founder and Executive Chairman, Drift
"Nailing Revenue Operations is a key part of scaling go-to market in the right way. <b>Sean </b>and <b>Laura</b> have distilled their extensive experience into an essential resource for leaders looking to streamline processes, foster alignment, and unlock sustainable growth."
Mallun Yen, Founder & General Partner, Operator Collective
"<i><b>The Revenue Operations Manual</b> </i>provides a modern primer for outcome-oriented RevOps leaders focused on business growth without chaos. The templates, tips, and self-reflection questions covered in each section are extremely practical. Highly recommend internalizing the 'Operating Rhythms' covered -- the secret to success in revenue operations is ultimately consistent and repeatable process and routines."
Amar Doshi, SVP of Product, 6sense
"There wasn't a definitive guide to Revenue Operations when I started, there is now. If you need to drive scalable and efficient growth, this book helps you align tech and teams to do just that. <b>Sean Lane</b> and <b>Laura Adint </b>share insights from top industry experts, so if you're serious about scaling RevOps, this book is for you."
Toni Hohlbein, CEO and Co-Founder, Growblocks
"<i><b>The Revenue Operations Manual</b> </i>is an indispensable resource for any RevOps operator focused on achieving operational excellence and sustainable growth. <b>Sean Lane</b> and <b>Laura Adint </b>expertly guide readers through the complexities of aligning teams, leveraging technology, crafting effective strategies, and so much more. A true must-read for anyone serious about mastering Revenue Operations."
John Pasvankias, Vice President of Revenue Operations, Ramp
"<i><b>The Revenue Operations Manual</b> </i>is a definitive playbook for anyone looking to master the art of Revenue Operations. This book offers not just the theory but the practical steps and wisdom from some of the top practitioners in the industry. It's a must-read for those committed to driving business growth through operational excellence."
Sangram Vajre, CEO, GTM Partners
"I know of no other strategic function more worthy of C-suite attention and investment than RevOps. And now, thanks to two of the industry's most accomplished Revenue Operators - <b>Sean Lane</b> and <b>Laura Adint</b> - RevOps has its bible."
Andy Byrne, CEO, Clari
"<i><b>The Revenue Operations Manual</b> </i>is a must-read for any startup looking to scale efficiently. This book provides a tactical roadmap for aligning teams, processes, and technologies to drive predictable revenue growth. A true guide from practitioners who've done it!"
Mark Roberge, Co-Founder, Stage 2 Capital
- Chapter - 00: Introduction: The Revenue Operations Mindset
- Section - ONE: Build Your Knowledge
- Chapter - 01: When is it Time to Invest in RevOps?
- Chapter - 02: Know Your Numbers
- Chapter - 03: Know What Your Company Sells
- Section - TWO: Build Your Business
- Chapter - 04: The Importance of Operating Rhythms: The Routines, Meetings, and Cadences to Help You Hit Your Numbers
- Chapter - 05: Designing and Instrumenting the Customer Journey
- Chapter - 06: The Building Blocks of the Modern Tech Stack
- Chapter - 07: How to Make Internal Changes that Actually Stick
- Chapter - 08: The Art and Science of Forecasting
- Chapter - 09: Annual Planning and the Art of the "Fiscal Year Flip"
- Chapter - 10: Why Variable Compensation Design is Key to Incentivizing the Right Behavior
- Chapter - 11: Goal Setting in RevOps
- Chapter - 12: Data, Data, and More Data: The Evolution from Reporting to Insight to Prediction
- Chapter - 13: What Happens When Things Break: How to Look Around Corners and Plan for Your Own Mistakes
- Section - THREE: Build Your Partnerships
- Chapter - 14: Strategic Partner vs. Support Function: The Choice is Yours
- Chapter - 15: Go Beyond Sales: The Importance of Cross-Functional Relationships
- Chapter - 16: Get Your Partners Involved: Make Sure You Have Them "Crack an Egg"
- Chapter - 17: Designing Your Processes with the End User in Mind
- Chapter - 18: Blurred Lines: Where Does Training & Enablement Fit With a Revenue Operations Team?
- Section - FOUR: Build Your Team
- Chapter - 19: Staffing Your Team: What Makes a Good Revenue Operator?
- Chapter - 20: Choosing the Right Organizational Structure
- Chapter - 21: Management Philosophies: It’s all about the People, Silly
- Chapter - 22: Speed Isn’t Always the Answer: Slow is Smooth, Smooth is Fast
- Chapter - 23: Managing Expectations and Priorities: How to Say No
- Chapter - 24: Get Outside of Your 4 Walls: The Importance of Seeking Out Role Models
- Chapter - 25: Perfection is an Illusion: Instilling the "Better, Better, Never Done" Mentality