Telemarketing Tips from A to Z How to Make Every Call a Winner!
Heftet /
2001
/ Engelsk
Produktdetaljer
ISBN
9781560526032
Publisert
2001-01-15
Utgiver
Vendor
Course Technology Inc
Vekt
181 gr
Høyde
248 mm
Bredde
203 mm
Dybde
6 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
80
Forfatter
With the same easy-to-understand style of her first book, "Telephone Skills from A-Z", Nancy Friedman, "The Telephone Doctor[registered]", creates a handy guide for people in telemarketing.
A guide for people in telemarketing.
Introduction Attitude: It's Your Choice Benefits Closing Techniques Details Echo Questions Finish the Day Ready to Begin Greetings Humor I Irritates Jerry's Pet Peeve Know Your Objective Let's Monogram the Call Naturally Inquisitive One-Word Answers Practice Being Positive Qualifying Rejection Smile Tone of Voice Understanding Needs Vary Your Responses Weak, Wimpy Words X-Out Credibility Busters Yes Be Creative Test Your Telemarketing Savvy Additional Reading
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Produktdetaljer
ISBN
9781560526032
Publisert
2001-01-15
Utgiver
Vendor
Course Technology Inc
Vekt
181 gr
Høyde
248 mm
Bredde
203 mm
Dybde
6 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
80
Forfatter