Understanding, Managing and Implementing Quality Frameworks, Techniques and Cases
Heftet /
2001
/ Engelsk
Produktdetaljer
ISBN
9780415222723
Publisert
2001-12-13
Utgiver
Taylor & Francis Ltd
Vekt
430 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UU, UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
254
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Les mer
Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
List of figures, List of tables, List of contributors, Acknowledgements, Glossary, Introduction, PART I Developing a strategic orientation for Quality Management, PART II Quality improvement tools and techniques for the twenty-first century, PART III Case studies in Quality Management, Index
Les mer
Produktdetaljer
ISBN
9780415222723
Publisert
2001-12-13
Utgiver
Taylor & Francis Ltd
Vekt
430 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UU, UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
254