World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.

Les mer
Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary – discussion of Six Sigma and cultural change
Les mer

Produktdetaljer

ISBN
9781138141995
Publisert
2016-03-31
Utgiver
Taylor & Francis Ltd
Vekt
453 gr
Høyde
254 mm
Bredde
178 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
268

Biografisk notat

Jiju Antony, Ricardo Bañuelas, Ashok Kumar