GUIDE TO BECOMING A COMPASSIONATE, EFFECTIVE NURSE _Patient & Person: Interpersonal Skills in Nursing 8e_ teaches nursing students the skills they need to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care. This invaluable eBook is designed to equip nurses to manage complex, highly emotional and often challenging interactions with patients and other clinicians. It takes a patient-centred approach, based on the premise that patients’ unique experiences are significant to the care they receive. Readers will learn the interpersonal skills they need for high-quality, safe care, with a focus on listening, understanding, exploring and supporting in situations nurses might encounter in a clinical setting. * Learn THERAPEUTIC RELATIONSHIP SKILLS for compassionate, effective nursing * SIMPLE LANGUAGE throughout – no prior knowledge needed * Enhance your COMMUNICATION SKILLS and build relationships * Mapped against AUSTRALIAN REGISTERED NURSE STANDARDS FOR PRACTICE and NURSING COUNCIL OF NEW ZEALAND COMPETENCIES FOR REGISTERED NURSES  * NARRATIVES AND STORIES bring theory to life * Covers both CLINICIAN–PATIENT INTERACTION and CLINICIAN–CLINICIAN INTERACTION * Encourages REFLECTION and takes a PERSON-CENTRED APPROACH * LEARNING ACTIVITIES help you understand content and practise skills * Offers insights into CULTURALLY AND LINGUISTICALLY DIVERSE perspectives * Supported by a SUITE OF DIGITAL ASSETS such as learning activities, video scenarios and lived-experience interviews NEW TO THIS EDITION * Fully updated evidence * New information on the neurobiology of empathy * Elaboration on the role of teamwork INSTRUCTOR RESOURCES ON EVOLVE: Scenario videos Interview videos Discussion activities Video transcripts Experiential Teaching and Learning guide – previously Appendix and titled ‘Notes on the activities’