Illustrations Preface 1—INTRODUCTION What Is Collection Management? Access to Information Access and Value Access Philosophy and Staff Access and Literacy Blended Collections Access and Collaboration New Approaches Points to Keep in Mind References 2—INTELLECTUAL FREEDOM AND ETHICS Libraries, the First Amendment, and Intellectual Freedom Ethics, Personal Beliefs, Biases, and Collection Management Self-Censorship Being Challenged Access—Filtering Bibliotherapy—Readers' Advisory Activities Points to Keep in Mind References 3—COLLECTION MANAGEMENT Components of Collection Management Collection Management and Library Types Institutional Libraries Public Libraries School Libraries Special Libraries Standards and Guidelines Emerging Trends in Collection Management Floating Collections Taking on Collection Management Responsibilities Points to Keep in Mind References 4—COLLECTION MANAGEMENT POLICIES What Is a Collection Management Policy? Creating a Policy Stages of the Policy Development Process What to Include Details of a Basic Policy Subject Areas Collected Selection Responsibility How to Select Gifts and Deselection (Weeding) Deselection/Discards Collection Assessment/Evaluation Complaints Electronic Resources Getting the Policy Approved Points to Keep in Mind References 5—ASSESSING USER NEEDS Concepts and Terms Why Spend the Time and Effort on Service Community Studies? Practical Aspects Common Types of Data Collected Data Collecting and Analysis Techniques Key Informants—Gatekeepers Focus Groups and Community Forums Social Indicators Field Surveys Examples by Type of Library Academic Libraries Public Libraries School Library Media Centers Special Libraries/Information Centers Data Visualization Points to Keep in Mind References 6—SELECTING MATERIALS Engaging in Selection Activities Institutional Setting and User Interests Resources to Consult What Is in the Collection/What Is Lacking Language Quality Reviews Starting Points for Reviews Other Quality Factors Cost Issues Variations in Selection by Library Type Academic Libraries—Community Colleges College Libraries University Libraries Public Libraries School Library Media Centers Special Libraries Quality or Demand Points to Keep in Mind References 7—COLLECTION MANAGEMENT AND TECHNICAL SERVICES Technical Services Functions Cataloging and Metadata Services Metadata Acquisitions Serials Control Physical Processing Bindery/Repair Shipping and Receiving Technical Services Workflow Collection Management and Technical Services Points to Keep in Mind References 8—ACQUISITIONS Acquiring Materials Acquisition Methods Firm Orders Standing Orders Approval Plans Demand-Driven and Evidence-Based Acquisitions Blanket Orders Subscriptions Leases Gifts Exchanges Vendor Selection What the Firm Stocks Vendor Technological Capabilities Speed of Delivery Financial Considerations Additional Vendors' Services Customer Service Considerations Vendor Evaluation Retail Outlets Out-of-Print and Antiquarian Dealers Fiscal Management Estimating Costs Allocating the Budget Financial Records Encumbering Stewardship Audits Points to Keep in Mind References 9—ASSESSING COLLECTIONS AND THE LIBRARY Collection Assessment Methodologies Collection-Centered Methods List Checking Expert Opinion (Impressionistic Assessment) Comparative Use Statistics Using Standards as an Assessment Method Use-Centered Methods Circulation Studies Customer Perceptions Use of ILL Statistics Bibliometric Studies Deselection—Weeding Public Libraries School Library Media Centers Special Libraries Academic Libraries Barriers to Deselection Deselection Criteria Storage Points to Keep in Mind References 10—COOPERATION, COLLABORATION, AND CONSORTIA ISSUES Background Sharing Collection Items Shared Collection Building Sharing Collection Storage Reasons for Engaging in Joint Ventures Collaboration on the Personal Level Making Collaborative Projects Work Group Decision Making Points to Keep in Mind References 11—PRINT AND MEDIA Producers of Library Collection Resources Types of Producers Media Formats Media Issues Audio Formats Video Other Material Formats Maps and Globes Games, Toys, and Puzzles Graphic Novels Prints and Photographs Format Selection Considerations Points to Keep in Mind References 12—SERIALS What Is a Serial? Government Information Serial Producers Selection Models Identifying Serials E-Serials Do E-Serials Save Libraries Money? Managing Serials Canceling Serials and Other E-Resources Usage Data Serial Management Tools Points to Keep in Mind References 13—E-RESOURCES AND TECHNOLOGY ISSUES Differences Between Traditional and E-Resources Selection Issues Content Limitations Cost People Issues Technical Issues Assessment Options Cancellation or Loss of Service E-Formats eBooks eReaders Google Books Project Alternatives to Google Books Online Music/Audio Video Web Resources Institutional Repositories Open Access Data Sets Points to Keep in Mind References 14—PRESERVATION ISSUES Libraries and Cultural Patrimony Preserving the Investment in the Collection Proper Handling Environmental Control Security Disaster Preparedness Digital Preservation Conservation Points to Keep in Mind References 15—LEGAL ISSUES AND COLLECTION MANAGEMENT Copyright Laws and Libraries Fair Use and Copying Digital Millennium Copyright Act (DMCA) Enforcement Digital Rights Management (DRM) Gifts and the IRS Americans with Disabilities Act and Collection Management Privacy Points to Keep in Mind References Index

If the heart of the library is its collection, this textbook provides the keys to the heart of your library. Alongside standards of basic principles and processes, you'll find practical guidance on everything from acquisitions to preservation.

Covering essential LIS skills and areas of study, Libraries Unlimited Library and Information Science Textbook Series brings you trusted, state-of-the-art resources from top faculty to help prepare and teach a wide variety of LIS courses. Specifically designed for full- and part-time faculty and students, these books are also solid professional resources for LIS practitioners.