’If you are a student preparing for your Master’s degree in Archive Records and Administration ... you can’t afford to miss this book ... this text is a comprehensive guide to the principals (sic) and practice of archives management. For working managers - even from outside Western countries - the parts of the book dealing with records management ... would help them in organising their work more effectively to provide better information management services.’ Managing Information ’For anyone embarking on a major documentation project, it should be essential reading.’ Journal of the Society of Archivists ’It is a significant achievement to have brought up-to-date and consolidated so much established knowledge in one volume, and for most areas or archive work, this book may well become the first point of future reference.’ Business Archives Principles and Practice ’This book will be best appreciated by students and lecturers in archive administration and records management ... useful in improving working methods and in running a more efficient archive service.’ Inform ’Michael Cook has a richly deserved reputation as a noted archivist, educator, and contributor to the literature of archival practice. This is the second edition of a standard treatise. The expectations of the reader are therefore high - and the author meets these expectations in providing an authoritative and a readable, text ... it is an excellent and readable text, providing definitions, references and a bibliography.’ Library Management