An introduction to industrial relations and employment relationships which transcends specific national contexts. Throughout, issues of industrial relations are seen within a broad framework of the relationship between governments, markets and organizations.

PART ONE: INTRODUCTION Growing Cross-National Diversity or Growing Diversity tout court? An Introduction to Comparative Industrial and Employment Relations - Joris Van Ruysseveldt Regulating the Employment Relationship - Rien Huiskamp An Analytical Framework PART TWO: INTEREST ORGANIZATIONS AND INDUSTRIAL RELATIONS IN A CHANGING EUROPE Trade Unions from a Comparative Perspective - Jelle Visser Employers and Employers′ Associations - Frans van Waarden Government Intervention in Industrial Relations - Frans van Waarden PART THREE: INSTITUTIONAL AND ORGANIZATIONAL CHANGE Collective Bargaining in Transition - Rien Huiskamp Industrial Democracy, Employee Participation and Operational Autonomy - Rien Huiskamp PART FOUR: WAGES, WORKING TIME AND QUALIFICATIONS Wages from a European Perspective - David Marsden Working Time and Time Resource Management - Willem de Lange Labour Relations, Organization and Qualifications - Arndt Sorge PART FIVE: NEW TECHNOLOGIES, ORGANIZATIONAL CHANGE AND EMPLOYMENT RELATIONS New Production Technologies and Changing Work Systems - Arndt Sorge The Crisis of Fordism - Ben Dankbaar Restructuring in the Automobile Industry Service Work in European Countries - Albert Mok and Kea Tijdens Organization, Technology and Industrial Relations in Banking and Retailing