1: Introduction Part One: The Impacts of COVID-19: Selected Examples 2.: The Effect of the Coronavirus on Garden Tourism 3.: COVID-19 and Elephant Tourism, a Preliminary Analysis 4.: Sustainability of Artists and Craft Persons During COVID-19: a Case Study of Kalakriti Creations 5.: COVID-19 a Disaster for Heritage Business Models – Victoria & Albert Museum Case Study 6.: Managing Events and Festivals Post-COVID-19: Maintaining the Status Quo or Resetting for the Sustainability Agenda 7.: Conclusions: Pilgrimage during and after the pandemic crisis Part Two: COVID-19 Pandemic Responses by the Tourism Industry 8.: Developing Virtual Tourism in the Wake of COVID-19: a Critical Function of Tourism Destination Management Organizations 9.: Why Workers Are Not Returning to the Hospitality and Tourism Industry: a Turning Point 10.: Increasing Tourism Resilience with Digital Engagement in the Hotel Industry 11.: A Comparative Study of Waste Management Practices in Pre-COVID and During-COVID Scenarios: An Overview of the Hotel Industry 12.: Public Opinion on Quarantine Hotels: a Question of Corporate Social Responsibility 13.: Surviving through the COVID-19 Pandemic: The Case of iFLY Queenstown Part Three: Post-COVID-19: Adjustments and Realignments 14.: Sociocultural Dimensions of Destination Resilience and Implications for Innovative Product Design in Experimental Destinations in Germany, Italy and Ireland 15.: Tourism Development: From ‘Please Come’ to ‘Please Go’ to ‘Please Come Back’ (After the Virus) 16.: Looking Ahead 17.: Degrowth 18.: Tourism and Development in the Face of Uncertainty and Chaos 19.: Conclusions and Implications

The effects of the COVID-19 pandemic on the global tourism industry were unprecedented. International travel fell by 72% in 2020, the worst year on record for tourism. Tourism operations, from family businesses to national tourism organizations all faced potential economic ruin. They had to adapt their business practices and adopt new ways of operating, in order to work around ever-changing restrictions. This book is comprised of chapters and case studies previously published by CABI, that deal with the impacts of, and responses to, the COVID-19 pandemic, along with specially written introductory and concluding chapters that provide context. It provides invaluable snapshots of reactions to the pandemic from individuals and organizations involved in a variety of forms of tourism. Many authors have included postscripts, to record or update their views following the end of the pandemic. Key themes and issues addressed include: anticipation of and preparedness for the pandemic, the scale of the problem, the adjustments made during the pandemic, likely future directions of change and the implications for sustainability. The book is a useful resource for researchers, students and practitioners in tourism, hospitality and related disciplines.