Temporal Pillars Queen Anne's Bounty, the Ecclesiastical Commissioners, and the Church of England Best, Geoffrey Heftet / 2010 / Engelsk
42 Rules for Outsourcing Your Call Center (2nd Edition) Best Practices for Outsourcing Call Center Planning, Operations and Management Best, Geoffrey A. Heftet / 2012 / Engelsk
42 Rules for Using AI in Your Contact Center An overview of how artificial intelligence can improve your customer experience Best, Geoffrey A Heftet / 2023 / Engelsk
42 Rules for Planning AI in Your Contact Center An overview of how to plan for artificial intelligence and prepare your data in your contact center Best, Geoffrey A Heftet / 2024 / Engelsk
42 Rules to Manage an AI Center of Excellence for Your Contact Center An overview of how to create an artifi cial intelligence center of excellence focused on your contact center Best, Geoffrey A Heftet / 2024 / Engelsk
