Service Desk Handbook – A guide to service desk implementation, management and support Nair, Sanjay Heftet / 2020 / Engelsk
Cyber Security Handbook – Prepare for, respond to and recover from cyber attacks Calder Alan Heftet / 2020 / Engelsk
Ransomware Threat Landscape Prepare for, recognise and survive ransomware attacks Calder Alan Heftet / 2021 / Engelsk
Overcoming Insomnia 2nd Edition A self-help guide using cognitive behavioural techniques Espie Colin A. Heftet / 2021 / Engelsk
Overcoming Obsessive Compulsive Disorder, 2nd Edition A self-help guide using cognitive behavioural techniques Veale David Heftet / 2021 / Engelsk