this is required reading from anyone who tries to keep up with all the developments in this fast moving world." (Teleworker, March 2001) <p>"...an excellent undergraduate textbook for introductory courses in electronic commerce...the authors deftly juggle in providing technical knowledge to both professional and general audience...I have to applaud their success in maintaining a balance..." (Telematics and Informatics, Vol.19, 2002)</p>
In addition to the established yet equally important features suchas security, payment and trust, supply chain integration andcustomer to supplier trade it includes:
? mBusiness covering key issues such as roving and roaming accessand the technologies GPRS, UMTS and WAP
? Help for readers to formulate their own eBusiness strategy bydrawing out some general principles
? Virtual mobile network operators: data extensions to the mobileswitch, home and visitor location
? Analysis and real world examples of mobile services
? The technical options, impact, integration, mechanics andimplications of evolving eBusiness
Primarily aimed at planners, engineers, managers and developers inthe IT, multimedia and on-line industries. Recommended reading forstudents in computer science electrical & electronicengineering, IT and telecommunications.
Dedication ix
Preface xi
About the Authors xiv
Acknowledgements xv
1 Electronic Trade 1
2 The Electronic Marketplace 17
3 The Electronic Shop 39
4 Payments, Credit and Invoicing 57
5 Trust and Security 97
6 Integration 115
7 Supply Chain 137
8 Setting Up Shop 163
9 Putting the ‘e’ into your business 177
10 Underlying Technologies and Standards 195
11 mBusiness 255
12 Who is going to Make Money out of All of this and How? 277
Appendix 1 Case Studies 289
Appendix 2 The Gods of Technology 295
Appendix 3 Glossary 309
Bibliography 331
Index 333
In addition to the established yet equally important features such as security, payment and trust, supply chain integration and customer to supplier trade it includes:
* mBusiness covering key issues such as roving and roaming access and the technologies GPRS, UMTS and WAP
* Help for the reader to formulate their own eBusiness strategy by drawing out some general principles
* Virtual mobile network operators: data extensions to the mobile switch, home and visitor location
* Analysis and real world examples of mobile services
* The technical options,impact, integration, mechanics and implications of evolving eBusiness
Primarily aimed at planners, engineers, managers and developers in the IT, multimedia and on-line industries. Recommended reading for students in computer science, electrical and electronic engineering, IT and telecommunications.
Produktdetaljer
Biografisk notat
MARK NORRIS is an independent consultant with over 20 years experience in software development, computer networks and telecommunications systems. Over this time he has managed dozens of projects to completion, from the small to the multi-million pound, multi-site, and has worked for periods in Australia, Europe and Japan. He has published widely over the last ten years with a number of books on software engineering, computing, project and technology management, communications and network technologies. He lectures on network and computing issues, has contributed to references such as Encarta, is a visiting professor at the University of Ulster, and is a fellow of the IEE.STEVE WEST leads the development of BT's eBusiness products, and has over 15 years experience in communications, software and information technology. He has worked on a variety of projects, including the management of BT's work within the Open group and generation of corporate IT strategy. Steve co-authored one of the existing books in the Wiley/BT series, Media engineering, with Mark Norris.