"Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role" - The Administrator Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome.
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This text provides generic techniques to deal with awkward situations. Real situations are covered, including threats, open conflicts and ambushes in meetings. Also included are over 100 case studies and their solutions.
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Produktdetaljer

ISBN
9780273621928
Publisert
1995-12-14
Utgave
2. utgave
Utgiver
Vendor
Financial Times Prentice Hall
Vekt
380 gr
Høyde
235 mm
Bredde
157 mm
Dybde
14 mm
Aldersnivå
06, P
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
240

Forfatter