Analytics technology and methodologies (defining measures which can be viewed consistently, populated on a regular basis, and tracked over time) has been applied to marketing, sales, and supply chain management for years.  Training measurement, on the other hand, has been all about project ROI, not a systematic measurement and analysis process.  This book introduces readers to the principles and models of training analytics. Similar to the Balanced Scorecard approach, the author presents three critical issues that training departments face and under each he provides sample benchmark measures that can be transformed into a training analytics dashboard.  These are:  Efficiency - training budget as percentage of revenue, training budget per employee, training budget per offering, revenue per training program or per customer, cost of training per student hour or student day Effectiveness - enrollment and completion rates, scores and certification rates, improvements in sales, reduc tion in turnover, improvement in quality tied to specific training programs Compliance - completion rates for mandatory programs, certification acquisition rates, percent certified in each business unit, risk of falling out of compliance, days to expire The author also provides case studies of best practices so that readers can identify peer companies in their industry or facing their particular problem to gain direct insight from others' experience.