Business process reengineering (BPR) helps transform the way businesses and organizations work in order to dramatically improve performance. This book shows how to implement BPR rather than re-design organizations and guides managers through the BPR process.
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This work provides a step-by-step guide to implementing business process redesign in an organization. It provides a means of managing and controlling the complexity of major change to avoid chaos and minimize disruption to the existing business operations.
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CHANGE: PROBLEMS AND RESPONSES. Aspects of Change. Designing for Change : Making Sense of Process. Overview of Approach. DESIGNING FOR CHANGE. Process Redesign. Process: From Design to Specification. BUILDING FOR CHANGE. Human Resources. Culture Change. Information Technology. Tools and Techniques. MAKING CHANGE STICK. Deployment or ''Making it Stick''. Programme Management. Education and Communication. Index.
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Produktdetaljer

ISBN
9780471964520
Publisert
1996-10-29
Utgiver
Vendor
John Wiley & Sons Ltd
Vekt
580 gr
Høyde
236 mm
Bredde
158 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
264

Forfatter

Biografisk notat

About the Author Colin Bainbridge is a management consultant and business writer. Previously a senior consultant with OASiS group, he is now an independent consultant specialising in organisational change and design. He has been involved in numerous change programmes and process re-design projects, and has conducted further research into process-led business transformation in various sectors and industries including financial services, manufacturing, telecommunications, central government and healthcare.