"Villa-Nicholas weaves together oral histories and social politics to deliver an encompassing history about Latina information laborers and how they were embedded into telecommunications. It is a deeply compassionate book about community and resilience amidst discrimination and corporate uncertainties at AT&T."— Sharra Vostral, author of Toxic Shock: A Social History<br /> "Melissa Villa-Nicholas deftly shows how our telecommunications infrastructure, and the labor that undergirds it, have been central to struggles for civil rights. <i>Latinas On The Line</i> is a beautifully written, deeply personal history of a tech labor force that has been simultaneously ubiquitous and hidden—it is a history that holds important lessons about modernization, marginalization, and the exclusion still built in to STEM workforces."— Mar Hicks, author of Programmed Inequality: How Britain Discarded Women Technologists and Lost Its Edge in Computing<br /> "Villa-Nicholas weaves together oral histories and social politics to deliver an encompassing history about Latina information laborers and how they were embedded into telecommunications. It is a deeply compassionate book about community and resilience amidst discrimination and corporate uncertainties at ATT."— Sharra Vostral, author of Toxic Shock: A Social History<br /> "Melissa Villa-Nicholas deftly shows how our telecommunications infrastructure, and the labor that undergirds it, have been central to struggles for civil rights. <i>Latinas On The Line</i> is a beautifully written, deeply personal history of a tech labor force that has been simultaneously ubiquitous and hidden—it is a history that holds important lessons about modernization, marginalization, and the exclusion still built in to STEM workforces."— Mar Hicks, author of Programmed Inequality: How Britain Discarded Women Technologists and Lost Its Edge in Comp<br />
List of Illustrations
List of Tables
List of Abbreviations
Introduction
1 Why Latinas? Overlapping Technology Histories
2 The Invisible Information Worker
3 Latinas on the Line
4 We Were Family
5 The Telecommunications Life Cycle: Lorraine
6 Conclusion
Appendix
Acknowledgements
Notes
Bibliography
Index