This fascinating ethnography of an Austrian refugee support organisation provides an exceptionally unique window into the fault lines of inequality constituting the neoliberalised workplace in the non-profit sector. Through an extremely thorough analysis of empirical data, Hassemer builds a compelling case for centring language in the analysis of contemporary labour.

Eva Codó, Universitat Autònoma de Barcelona, Spain

How does being a responsible and professional social service worker position one within relations of power? Jonas Hassemer’s clear-eyed and thought-provoking ethnography traces the complex dynamics of language underlying refugee support work, uncovering the insidious process by which neoliberal subjectivities are crafted under precarious conditions of labor.

Joseph Sung-Yul Park, National University of Singapore

Presents a situated, ethnographically grounded, sociolinguistic critique of politics of difference and inequality in contemporary Central Europe.

This book explores the construction of ‘languaged’ and professional subjectivities in the context of refugee support work in Austria. It presents ethnographic insights into how language and linguistic practice come to matter both as part of a migration infrastructure in transformation, and in the efforts within a particular institution to reinvent itself as it struggles for survival in the context of shrinking public and state support for refugee provision.

The author focuses on how transformation processes play out in counsellors’ and volunteer interpreters’ conceptions of themselves as professionals and speaking subjects when confronted with the political and ethical dilemmas of an increasingly precarised work context. It becomes clear that language, while being central to the services offered, remains a sign of Otherness in a ‘languaged’ instutional order.

Les mer

This book explores the construction of linguistic, ‘languaged’ and professional subjectivities in the context of refugee support work in Austria. It becomes clear that language remains a sign of Otherness, even while being central to the services offered.

Les mer

Figures, Tables and Examples

Transcirption Symbols

Acknowledgements

Chapter 1. Introduction  

Chapter 2. From Speaking Subjects at Work to Languaged Workers

Chapter 3. 'We Have No Apartments'

Chapter 4. The Emergency List

Chapter 5. Being a 'Good' Counsellor

Chapter 6. Arabic-Speaking Staff

Chapter 7. Managing Volunteer Interpreters   

Chapter 8. The Value(s) of Volunteering   

Chapter 9. Volunteers’ Meetings  

Chapter 10. Conclusions and Outlook

Bibliography

Index

Les mer

Presents a situated, ethnographically grounded, sociolinguistic critique of politics of difference and inequality in contemporary Central Europe

Produktdetaljer

ISBN
9781800412835
Publisert
2026-04-14
Utgiver
Multilingual Matters
Høyde
210 mm
Bredde
148 mm
Aldersnivå
UP, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
300

Forfatter

Biografisk notat

Jonas Hassemer is a Postdoctoral Researcher at the Department of Linguistics, University of Vienna, Austria. His research focuses on ethnographic approaches to multilingualism, language and social inequality, subjectivation and the lived experience of language.