[Negotiating Boundaries at Work] makes an invaluable contribution to the current scholarship on workplace discourse and will appeal to researchers and students in the fields of intercultural communication, applied linguistics, and language and identity, as well as to practitioners involved in the employment of border crossers.

- Junko Saito, Temple University, Contrastive Pragmatics

I found the volume worth reading as it gives insight into various national contexts and also various work-related communities of practice. It gives an interesting insight into the complexity of the modern, multilingual working life. Workplace sociolinguistics is a relatively new area of research, and this volume contributes to make it an area of relevance both for practitioners and researchers.

- Britt-Louise Gunnarsson, Uppsala University, Discourse Studies

This is a stimulating volume in the relatively new area of workplace sociolinguistics. It gives detailed insights into the experience of being and belonging in environments of change. The crossing of physical, social and ideological barriers and its emotional toll is robustly addressed through micro-interactional analysis, while showing how institutions leak in at all points. The impressive range of workplaces speaks to complexities of transitions and, importantly, brings together the formalities of gatekeeping encounters and the coping and balancing strategies required to manage ordinary working conditions.

- Professor Celia Roberts, KCL,