Part I: Organizations, Management and the Networked EnterpriseChapter 1: Information Systems in Global Business TodayChapter 2: Global E-Business: How Businesses Use Information Systems Chapter 3: Information Systems, Organizations, and StrategyChapter 4: Ethical and Social Issues in Information SystemsPart I Project: Analyzing Business Processes for an Enterprise System Part II: Information Technology InfrastructureChapter 5: IT Infrastructure and Emerging TechnologiesChapter 6: Foundations of Business Intelligence: Databases and Information Management Chapter 7: Telecommunications, the Internet and Wireless TechnologyChapter 8: Securing Information SystemsPart II Project: Creating a New Internet Business Part III: Key System Applications for the Digital AgeChapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 10: E-Commerce: Digital Markets, Digital Goods Chapter 11: Managing KnowledgeChapter 12: Enhancing Decision MakingPart III Project: Designing an Enterprise Information Portal Part IV: Building and Managing Systems Chapter 13: Building Information Systems Chapter 14: Project Management: Establishing the Business Value of Systems and Managing ChangeChapter 15: Managing Global Systems