"The definitive guide on the processes of management and leadership"
Commerce and Industry (about a previous edition)
"A revealing book that will help readers to develop leadership skills in others and guide them towards personal excellence as a leader"
Business Executive (about a previous edition)
"this is a helpful and fairly comprehensive reference source for middle and senior managers and students."
Bob Baker for the CMI Management and Consulting Book Club
- Section - ONE: Leading, managing and developing people fundamentals
- Chapter - 01: Leadership
- Chapter - 02: Management
- Chapter - 03: Developing people
- Section - TWO: Human resource management and learning and development
- Chapter - 04: The essence of human resource management
- Chapter - 05: The practice of HRM
- Chapter - 06: The practice of learning and development
- Chapter - 07: The contribution of HRM and L&D in different types of organizations
- Chapter - 08: The professional and ethical approach to HRM and L&D
- Section - THREE: People management processes
- Section - 09: Motivation
- Chapter - 10: Commitment
- Chapter - 11: Employee engagement
- Chapter - 12: Change management
- Chapter - 13: Flexible working
- Chapter - 14: Managing diversity and inclusion
- Section - FOUR: Leadership, management and learning and development skills
- Chapter - 15: Leadership skills
- Chapter - 16: Management skills
- Chapter - 17: People management skills
- Chapter - 18: Learning and development skills
- Chapter - 19: Managing interpersonal relationships at work
- Chapter - 20: Managing oneself
- Chapter - 21: Problem solving and decision making
- Chapter - 22: Analytical, critical and consultancy skills
- Chapter - 23: Information handling skills
- Chapter - 24: Business and financial skills
- Chapter - 25: Postgraduate study skills