"The second edition of <i><b>Business Continuity Management</b></i> provides an indispensable guide to navigating the complexities of organizational resilience centred around ISO 22301. <b>James Crask's</b> experience enables him to provide practical strategies for realising effective resilience, empowering organizations to thrive in the face of adversity. Whether you're a seasoned professional or new to the field, this is essential reading for anyone committed to safeguarding their organization's future."
Oliver Gordon, Non-Executive Director, Institute of Strategic Risk Management
"<b>James Crask</b> has managed to distil his expertise, broad perspective and years of deep thought into this essential guide to all things business continuity management. Whether you're new to the field, or a seasoned practitioner, it provides a comprehensive understanding of what really matters and how to make it work. Using a combination of lessons well-learned and recent relevant events as the basis, this guide really does deliver practical, clear and usable methodologies."
Mark Stringer, Director, EMEA Business Resilience, Salesforce
"Instead of seeing operational resilience as another regulatory hurdle to overcome, firms should view it as a catalyst to drive change across the business, taking a long-term strategic view on the resilience and the technology that will allow them to thrive in a period of unprecedented uncertainty. The contents of <i><b>Business Continuity Management</b></i> provide a practical, easy to follow step-by-step guide for any practitioner keen to know where to start."
Sumaiya Khoda, Director, Group Operational Resilience Risk and Third Party Risk Management
"If there is one lesson the permacrisis has imparted, it is that the unlikely can-and very likely will-happen. With expert evaluation of the response to Covid, and analysis of the impacts of global conflicts, this up-to-the-minute second edition offers pragmatic approaches for resilience practitioners seeking to grapple with a multitude of simultaneous challenges, and to build a sound case to secure any investment needed for recovery."
Deborah Ritchie, Editor and journalist
- Chapter - 01: Introduction;
- Section - ONE: Core principles;
- Chapter - 02: The evolution of resilience;
- Chapter - 03: What can we learn from international standards?;
- Chapter - 04: How business continuity and resilience differs between industries;
- Chapter - 05: Comparing incident management, crisis management and business continuity;
- Chapter - 06: Good practice in crisis response;
- Chapter - 07: Lessons for the permacrisis;
- Section - TWO: Guidance on delivering an effective business continuity capability;
- Chapter - 08: Gaining and maintaining the attention of the board;
- Chapter - 09: Developing the governance and implementing resources;
- Chapter - 10: Delivering the BIA and determining recovery strategies;
- Chapter - 11: Writing plans and procedures;
- Chapter - 12: Training and exercising;
- Chapter - 13: Supply chain resilience;
- Chapter - 14: Reviewing, auditing and improving;
- Section - THREE: Templates and checklists;
- Chapter - 15: Plan contents and tips for completion;
- Chapter - 16: Response templates;
- Chapter - 17: Assurance scorecard;
- Chapter - 18: Supplier assessment;