Qualified and motivated employees are the most critical asset of every company, and recruiting, retaining, and training them forms the basis for the future. To manage all of this effectively, SAP ERP Human Capital Management (HCM) provides you with all the tools you need. With this book you'll learn about all of the processes of personnel planning and development, explore the functions and basic customizing, and find out how to implement and use the components successfully. Basic Principles of Personnel Planning and Development Get to know the organizational management concept that forms the basis of many functions in other HCM components, and learn about the role concept, portal, workflow, and queries. Talent Management Learn how to recruit, retain, and promote your employees with a variety of functions Skill Management, Performance Management, SAP Learning Solution, E-Recruiting, and Enterprise Compensation Management. Personnel Planning and Analysis Gain an insight into the personnel planning process, positions and quota planning, and personnel cost planning and simulation. And discover how SAP NetWeaver BW can effectively support you in planning.Updated and Extended Edition Find detailed, current coverage based on SAP ERP 6.0 with Enhancement Package 4.
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  • Introduction 17
  • PART I Basic Principles 21
  • 1 Overview of SAP ERP HCM 23
  • 1.1 SAP ERP HCM as an Integrated Component of SAP ERP and the SAP Business Suite 23
  • 1.2 SAP ERP HCM Components 25
  • 1.3 Personnel Master Data 27
  • 1.3.1 Basic Structure 28
  • 1.3.2 Maintaining and Displaying Master Data 29
  • 1.3.3 Integration into Personnel Planning and Development 33
  • 1.4 Conclusion 34
  • 2 Organizational Management 35
  • 2.1 Business Foundations 35
  • 2.2 The Process in SAP ERP HCM 36
  • 2.2.1 Basic Terms 36
  • 2.2.2 Selecting Object Types and Relationships 42
  • 2.2.3 Status Administration 46
  • 2.2.4 Evaluation Paths 47
  • 2.2.5 Organizational Structure 48
  • 2.2.6 Task Catalog 50
  • 2.2.7 Maintenance Interface 53
  • 2.2.8 Organizational Management as a Basis for Planning and Development 61
  • 2.2.9 Organizational Management as the Basis for Personnel Administration 63
  • 2.3 Implementation in SAP ERP HCM 66
  • 2.3.1 Maintaining the Organizational Structure 66
  • 2.3.2 Maintaining Structures 75
  • 2.3.3 Maintaining the Matrix Organization 77
  • 2.3.4 Selected Infotypes 80
  • 2.3.5 Creating Individual Evaluation Paths 82
  • 2.3.6 Creating Object Types 83
  • 2.3.7 Expanding and Creating Infotypes 90
  • 2.3.8 Adjusting the Maintenance Interface 93
  • 2.3.9 Working with Different Plan Versions 98
  • 2.3.10 Reports in Organizational Management 100
  • 2.3.11 Transporting Structures 105
  • 2.4 Process Examples 106
  • 2.4.1 Creating New Positions with the Application Process 106
  • 2.4.2 Scenario Planning 108
  • 2.5 Critical Success Factors 110
  • 3 Role Concept in SAP ERP HCM 111
  • 3.1 Meaning of the Role Concept 111
  • 3.2 Implementation of the Role Concept 112
  • 3.2.1 Definition of Roles in the System 112
  • 3.2.2 Assignment of Roles in the System 115
  • 3.2.3 Connection between Role and User 117
  • 3.3 Authorizations in SAP ERP HCM 118
  • 3.3.1 Central Authorization Objects 119
  • 3.3.2 Structural Authorization Check 123
  • 3.3.3 Special Concepts in HCM Authorization 129
  • 3.3.4 Context-Dependent Authorization Check 135
  • 3.4 Critical Success Factors 137
  • 4 SAP NetWeaver Portal in SAP ERP HCM 139
  • 4.1 Basic Principles of SAP NetWeaver Portal 140
  • 4.1.1 User Management 140
  • 4.1.2 Components of Portal Applications 141
  • 4.2 Business Packages in SAP ERP HCM 142
  • 4.2.1 Employee Self-Services (ESS) 143
  • 4.2.2 Manager Self-Services (MSS) 144
  • 4.3 Reporting in the Portal 144
  • 4.4 Conclusion 145
  • 5 SAP Business Workflow 147
  • 5.1 Features and Interactions 147
  • 5.2 Integrating Workflows in SAP ERP HCM 148
  • 5.3 Workflow Builder 149
  • 5.4 Default Elements in Personnel Planning and Development 151
  • 5.5 Processor Search 152
  • 5.6 Critical Success Factors 152
  • 6 Queries in SAP ERP HCM 155
  • 6.1 Introduction 155
  • 6.1.1 Structure and Technology of Queries 155
  • 6.1.2 Logical Databases in SAP ERP HCM 157
  • 6.2 Implementation in SAP ERP HCM 158
  • 6.2.1 Use and Deployment Areas of Query in Personnel Planning and Development 158
  • 6.2.2 Using SAP Query 159
  • 6.2.3 Ad-hoc Query 161
  • 6.2.4 Ad-hoc Query vs. SAP Query 163
  • 6.3 Critical Success Factors 163
  • PART II Talent Management 165
  • 7 Introduction to Talent Management 167
  • 7.1 What is Talent Management 167
  • 7.1.1 Defining the Target Groups 167
  • 7.1.2 Areas of Talent Management 168
  • 7.1.3 Design Framework of Talent Management 168
  • 7.2 Talent Management in SAP ERP HCM 169
  • 7.2.1 Parts 170
  • 7.2.2 Enhanced Job Architecture 173
  • 7.2.3 Infotypes 174
  • 7.2.4 Prerequisites for Usage 175
  • 7.3 Conclusion 176
  • 8 Skill Management 177
  • 8.1 The Process in SAP ERP HCM 177
  • 8.1.1 Qualifications Catalog 177
  • 8.1.2 Profiles 181
  • 8.1.3 Reports 183
  • 8.1.4 Integration 184
  • 8.2 Implementation in SAP ERP HCM 186
  • 8.2.1 Basic System Settings 186
  • 8.2.2 Maintenance of the Qualifications Catalog 190
  • 8.2.3 Working with Profiles 194
  • 8.2.4 Central Control 200
  • 8.3 Decentralized Skill Maintenance Sample Process 202
  • 8.4 Critical Success Factors 203
  • 9 Appraisal and Objectives 207
  • 9.1 The Process in SAP ERP HCM 207
  • 9.1.1 Functional Scope 207
  • 9.1.2 Appraisal and Objective Setting Process 208
  • 9.1.3 Integration 213
  • 9.2 Implementation in SAP ERP HCM 215
  • 9.2.1 Basic Customizing Settings 215
  • 9.2.2 Customizing in the Catalog for Appraisal Templates 217
  • 9.2.3 Business Server Pages 237
  • 9.2.4 Creating Appraisal and Objective Settings 239
  • 9.2.5 Reporting 242
  • 9.3 Innovations in Enhancement Package 4 246
  • 9.3.1 New User Interface with Web Dynpro ABAP 247
  • 9.3.2 Cascading Goals 248
  • 9.3.3 Team Calibration and Compensation 249
  • 9.3.4 Integration with SAP Enterprise Learning 251
  • 9.4 Critical Success Factors 252
  • 10 Training and Event Management and SAP Learning Solution 255
  • 10.1 Business Foundations 255
  • 10.1.1 Forms of E-Learning 256
  • 10.1.2 When Can E-Learning Be Used Effectively 257
  • 10.1.3 Advantages of E-Learning 260
  • 10.1.4 The Strategic Importance of E-Learning 261
  • 10.2 Learning Management Systems 262
  • 10.3 Design of Training and Event Management in SAP ERP HCM 263
  • 10.3.1 Training and Event Management Structure 264
  • 10.3.2 Dynamic Menus 267
  • 10.3.3 Integration of Training and Event Management 272
  • 10.4 Implementation in SAP ERP HCM 288
  • 10.4.1 Setting Up the Training Catalog 288
  • 10.4.2 Planning in Training and Event Management 302
  • 10.4.3 Daily Activities 311
  • 10.4.4 Follow-Up Processing of Courses 322
  • 10.4.5 ESS in Training and Event Management 326
  • 10.5 Sample Process: Paperless Training and Event Management 326
  • 10.6 Critical Success Factors 329
  • 10.7 SAP Learning Solution 329
  • 10.7.1 The SAP Research Project in the Area of Learning 329
  • 10.7.2 Features of the Service 330
  • 10.7.3 Integration of SAP Learning Solution with SAP ERP HCM 338
  • 10.7.4 Innovations in Enhancement Package 4 342
  • 10.7.5 Sample Processes for E-Learning 348
  • 10.7.6 Project Development 360
  • 10.7.7 Critical Success Factors 362
  • 11 SAP E-Recruiting 365
  • 11.1 Business Principles 365
  • 11.1.1 Goals of the Recruitment Process 365
  • 11.1.2 Goals of Succession Planning 366
  • 11.1.3 Recruitment Media 366
  • 11.1.4 Managing the Application Process 369
  • 11.1.5 Applicant Selection 371
  • 11.1.6 Recruitment Controlling 372
  • 11.1.7 Internet Recruiting 373
  • 11.2 Specific Features of E-Recruiting 374
  • 11.2.1 War for Talent 375
  • 11.2.2 Sourcing and Retention 375
  • 11.2.3 Controlling Recruitment Processes 376
  • 11.2.4 Processes and Organization 376
  • 11.2.5 Recruitment Service Providing 377
  • 11.2.6 Technology 377
  • 11.3 The Process of Recruitment in SAP ERP HCM 378
  • 11.3.1 Overview 378
  • 11.3.2 Processes and Roles of Recruiting 380
  • 11.3.3 Requisitions 382
  • 11.3.4 Process Templates 386
  • 11.3.5 Questionnaires 388
  • 11.3.6 Additional Important Terms 394
  • 11.4 The Process of Succession Planning in SAP ERP HCM 396
  • 11.4.1 Overview 396
  • 11.4.2 Processes and Roles of Succession Planning 397
  • 11.5 Roles in SAP E-Recruiting 402
  • 11.5.1 The External Candidate 402
  • 11.5.2 The Internal Candidate 414
  • 11.5.3 The Manager 414
  • 11.5.4 The Recruiter 416
  • 11.5.5 The Administrator 420
  • 11.5.6 Succession Planner 421
  • 11.6 Customizing and Technology 422
  • 11.6.1 Technical Settings 422
  • 11.6.2 Basic Settings 422
  • 11.6.3 Talent Warehouse 423
  • 11.6.4 Applicant Tracking 424
  • 11.6.5 Activities 425
  • 11.6.6 Questionnaires 427
  • 11.6.7 Requisition Management 427
  • 11.6.8 Additional Technical Issues 427
  • 11.7 Additional Innovations in Enhancement Package 4 428
  • 11.8 Critical Success Factors 428
  • 12 Enterprise Compensation Management 431
  • 12.1 Overview 431
  • 12.1.1 Options of Enterprise Compensation Management 431
  • 12.1.2 Integration 432
  • 12.2 Compensation Administration 432
  • 12.3 Long-Term Incentives 434
  • 12.4 Budgeting 435
  • 12.5 Job Pricing 436
  • 12.6 Conclusion 437
  • PART III Personnel Planning and Analytics 439
  • 13 Personnel Planning Process 441
  • 13.1 An Approach to Integrated Personnel Planning 441
  • 13.1.1 Elements of Personnel Planning 442
  • 13.1.2 Dividing Tasks Between Central and Local Planning Steps 445
  • 13.1.3 Integrating Central and Local Planning Steps 447
  • 13.1.4 Local Tasks 447
  • 13.1.5 Central Tasks 448
  • 13.2 An Overview of the Personnel Planning Process 448
  • 13.2.1 Basic Principles of Personnel Planning 448
  • 13.2.2 Personnel Planning Process Outline 449
  • 13.2.3 Risk Management 450
  • 13.3 Conclusion 451
  • 13.3.1 Role-Specific Access 451
  • 13.3.2 Content Requirements 451
  • 14 Position and Quota Planning 453
  • 14.1 The Process in SAP ERP HCM 453
  • 14.1.1 Planning at Position Level 453
  • 14.1.2 Quota planning 456
  • 14.1.3 Openness for Enhancement and New Structures 457
  • 14.2 Implementation in SAP ERP HCM 457
  • 14.2.1 Relevant Infotypes 457
  • 14.2.2 Reports Based on Positions 460
  • 14.2.3 Quota Planning 462
  • 14.3 Process Examples 463
  • 14.3.1 Risk Management 463
  • 14.3.2 Structuring the Job Index 464
  • 14.4 Critical Success Factors 465
  • 15 Personnel Cost Planning and Simulation 467
  • 15.1 Integration with Other Components 468
  • 15.2 Processes of Personnel Cost Planning 469
  • 15.3 Planning Preparation 470
  • 15.3.1 Defining a Planning Context 471
  • 15.3.2 Defining a Planning Scenario 471
  • 15.3.3 Defining Cost Items 472
  • 15.4 Data Collection 472
  • 15.4.1 Technical Correlation of Wage Type, Symbolic Account, and Cost Item 472
  • 15.4.2 Data Collection for Employees 474
  • 15.4.3 Defining Your Own Data Collection Methods 476
  • 15.4.4 Example of a Data Collection 477
  • 15.4.5 Data Collection for Organizational Objects 478
  • 15.4.6 Follow-Up Processing of Collected Data 479
  • 15.5 Creating and Managing Personnel Cost Plans 480
  • 15.5.1 Executing a Planning Run 480
  • 15.5.2 Customizing of the Planning Run 482
  • 15.6 Planning by the Person Responsible for Costs 483
  • 15.7 Planning by the Cost Planner 484
  • 15.8 Transferring the Cost Plan to Controlling 484
  • 15.9 Reporting 485
  • 15.9.1 Reporting in SAP ERP HCM 485
  • 15.9.2 Reporting in SAP NetWeaver BW 486
  • 15.10 Available Standard Roles for Cost Planning 488
  • 15.11 BAdIs in Cost Planning 488
  • 15.11.1 BAdIs in Data Collection 488
  • 15.11.2 BAdIs in the Cost Planning Run 488
  • 15.11.3 BAdI in Detail Planning 489
  • 15.11.4 BAdI for Posting to Accounting 489
  • 15.12 Critical Success Factors 489
  • 16 Analysis of Personnel Planning and Development Using SAP NetWeaver BW 491
  • 16.1 Introduction to SAP NetWeaver BW 491
  • 16.2 Creating Evaluations with the BEx Query Designer 494
  • 16.3 Reporting Using the BEx Analyzer 499
  • 16.4 Reporting in the Portal Using the BEx Web Analyzer 502
  • 16.5 BEx Web Application Designer 503
  • 16.6 Business Content 504
  • 16.6.1 Strategic Personnel Management 505
  • 16.6.2 Organizational Management 505
  • 16.6.3 Personnel Development 506
  • 16.6.4 Personnel Cost Planning 506
  • 16.6.5 Training and Event Management and SAP Learning Solution 507
  • 16.6.6 Performance Management 507
  • 16.6.7 Enterprise Compensation Management 508
  • 16.6.8 Talent Management 510
  • 16.6.9 E-Recruiting 511
  • 16.7 Conclusion 512
  • 17 SAP Strategic Enterprise Management 513
  • 17.1 Basic Principles 513
  • 17.1.1 Business Foundations 513
  • 17.1.2 Problem Areas 514
  • 17.2 SAP SEM System Modules 514
  • 17.2.1 Business Planning and Simulation (SEM-BPS) 515
  • 17.2.2 Business Consolidation (SEM-BCS) 515
  • 17.2.3 Strategy Management (SEM-SM) 515
  • 17.2.4 Performance Measurement (SEM-PM) 516
  • 17.2.5 Stakeholder Relationship Management (SEM-SRM) 517
  • 17.3 Relevance to Personnel Management 517
  • 17.4 Conclusion 517
  • Appendices 519
  • A Infotypes in Personnel Planning and Development 521
  • B Reports in Organizational Management 537
  • C Authorization Objects 541
  • D BAdIs in the Appraisal and Objectives Component 543
  • E xplanations for Process Models 545
  • F Recommended Reading 549
  • G The Authors 551
  • Index 553
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    Produktdetaljer

    ISBN
    9781592291878
    Publisert
    2010-01-30
    Utgave
    3. utgave
    Utgiver
    Vendor
    SAP Press
    Aldersnivå
    06, P
    Språk
    Product language
    Engelsk
    Format
    Product format
    Innbundet
    Antall sider
    564

    Biografisk notat

    Richard Hassmann is the director of Hassmann-Consulting GmbH, a consulting firm that specializes in SAP ERP HCM within the AdManus Consulting Network. Richard Hassmann has more than 16 years of project experience with all modules of SAP ERP HCM. He implemented numerous requirements in the area of reporting in both national and international projects. In doing so, he used the standard tools of the SAP ERP system as well as those of SAP NetWeaver BI to implement numerous customerspecific reports and interfaces to many different external reporting tools.

    Christian Kramer has been working as department manager HR & Payroll Solutions for Media-Saturn IT Services GmbH (www.media-saturn.com) since mid-2008. Before this, he spent ten years working as a senior consultant, servicing customers in the field of SAP ERP HCM with a focus on E-Recruiting, Personnel Recruitment, Personnel Development, and Time Management. He has also carried out extensive projects on processoriented design for the implementation of SAP ERP HCM and gained experience in e-learning projects. Until mid-2008, he was a senior consultant at iProCon GmbH and a member of the AdManus management committee.

    Jens Richter is a graduate in business information systems and has worked as a consultant for iProCon GmbH (www.iprocon.de) since the end of 2006. He has served several clients in the field of SAP ERP HCM, focusing on Performance Management (MBO), E-Recruiting, Personnel Recruitment, and Personnel Development. Other areas of focus include ESS/MSS, Web Dynpro ABAP, and Workflow. Jens has also contributed to publications on the topic of Performance Management (MBO) in HR Expert.