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Marketing Communications Integrating Online and Offline, Customer Engagement and Digital Technologies

Smith, PR Zook Ze
Heftet / 2024 / Engelsk

Produktdetaljer

ISBN
9781398611719
Publisert
2024-03-03
Utgave
8. utgave
Utgiver
Kogan Page Ltd
Vekt
1456 gr
Høyde
246 mm
Bredde
189 mm
Dybde
38 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
760

Forfatter
Smith, PR
Zook Ze

Biografisk notat

PR Smith is a marketing consultant, bestselling business author and inspirational speaker. He has helped hundreds of businesses, from innovative start-ups to established blue-chip companies. He is founder of SOSTAC® Planning framework, voted in the Top 3 Business Models worldwide by the Chartered Institute of Marketing's Centenary Poll, and created the Great Sportsmanship Programme. Ze Zook is an integrated marketing author, lecturer, producer and consultant specializing in helping the creative industries fulfil both their missions and business goals. He is a visiting academic at Regent's University London and consults on digital marketing for private-sector disruptive start-ups.

Marketing Communications Integrating Online and Offline, Customer Engagement and Digital Technologies

Smith, PR Zook Ze
Heftet / 2024 / Engelsk
Smith, PR Zook Ze
Heftet / 2024 / Engelsk
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"The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. The latest edition of marketing communications is filled with examples to inspire you and are recommended if you want to learn the principles of strategic communications and get structured suggestions to create better campaigns."

Dave Chaffey, co-founder, SmartInsights.com

"This 8th edition is an excellent combination of cutting-edge practice and classic principles. It is very accessible, demystifying the relationship between tech, AI, analytics, and creativity in marcomms."

Dr. Ray Sylvester, Kelley School of Business, Indiana University, USA

"This edition, more than any other publication, is a masterpiece for all serious marketers (practitioners, students and educators). It assists marketers in embracing AI, emergent tech, analytics and creativity in MarComms, and is underpinned by excellent examples of best practices."

Kelvin Golding, Global Delivery Framework, Chartered Institute of Marketing

This newly updated, carefully structured accessible textbook provides students and practitioners with the skills they need to deliver successful marketing communications in today's fast-changing hypercompetitive markets. The eighth edition of Marketing Communications continues to be a core resource covering all aspects of marketing communications from the planning stages and implementation to measuring data and campaign performance. Explore how to navigate buyer behaviour, social selling, Ad campaigns, PR campaigns, big data, marketing automation, AI, Virtual Reality and more with this comprehensive textbook. Learn through current, real-world examples from global companies such as Tesla and TikTok and explore what it takes to build a truly integrated, successful marketing communications plan. Incorporating branding, customer journeys, customer insights and more, Marketing Communications also provides in-depth content on the legal requirements you need to develop your strategy including GDPR and AI rules and regulations. This edition is packed with intriguing examples from Ed Sheeran to Ariana Grande, from FIFA to KFC, from Guinness to Google and Airbnb to Amazon. This edition looks in depth at ongoing impact of AI in all aspects of marketing communications ensuring that you have the tools necessary to reach today's time-poor customers while utilizing the latest technologies. Marketing Communications will give readers the confidence to work in an environment of constant technological transformation to create fully integrated strategies and successful campaigns.
Les mer
Discover how to plan and implement successful marketing with this invaluable core textbook complete with in depth, integrated marketing elements throughout.
  • Section - ONE: Communications background and theories;
    • Chapter - 01: Integrated marketing communications;
    • Chapter - 02: Branding;
    • Chapter - 03: Customer relationship management;
    • Chapter - 04: Buyer behaviour;
    • Chapter - 05: Communications theory;
    • Chapter - 06: Marketing communications research, metrics and measurement;
    • Chapter - 07: Marketing communications agencies;
    • Chapter - 08: International marketing communications;
    • Chapter - 09: The changing communications environment;
    • Chapter - 10: The marketing communications plan;
  • Section - TWO: Communications tools;
    • Chapter - 11: Selling, social selling, AI integrated telesales, MA, martech and the metaverse;
    • Chapter - 12: Advertising;
    • Chapter - 13: Publicity and public relations;
    • Chapter - 14: Sponsorship;
    • Chapter - 15: Content marketing and other sales promotion;
    • Chapter - 16: Direct mail, email, messaging and chatbots;
    • Chapter - 17: Exhibitions, events and experiential marketing;
    • Chapter - 18: Merchandising and point of sale;
    • Chapter - 19: Packaging;
    • Chapter - 20: Owned media – websites and social media;
Les mer
Covers all aspects of marketing from the planning stages and implementation to measuring data and campaign performance

Relaterte produkter

"The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. The latest edition of marketing communications is filled with examples to inspire you and are recommended if you want to learn the principles of strategic communications and get structured suggestions to create better campaigns."

Dave Chaffey, co-founder, SmartInsights.com

"This 8th edition is an excellent combination of cutting-edge practice and classic principles. It is very accessible, demystifying the relationship between tech, AI, analytics, and creativity in marcomms."

Dr. Ray Sylvester, Kelley School of Business, Indiana University, USA

"This edition, more than any other publication, is a masterpiece for all serious marketers (practitioners, students and educators). It assists marketers in embracing AI, emergent tech, analytics and creativity in MarComms, and is underpinned by excellent examples of best practices."

Kelvin Golding, Global Delivery Framework, Chartered Institute of Marketing

This newly updated, carefully structured accessible textbook provides students and practitioners with the skills they need to deliver successful marketing communications in today's fast-changing hypercompetitive markets. The eighth edition of Marketing Communications continues to be a core resource covering all aspects of marketing communications from the planning stages and implementation to measuring data and campaign performance. Explore how to navigate buyer behaviour, social selling, Ad campaigns, PR campaigns, big data, marketing automation, AI, Virtual Reality and more with this comprehensive textbook. Learn through current, real-world examples from global companies such as Tesla and TikTok and explore what it takes to build a truly integrated, successful marketing communications plan. Incorporating branding, customer journeys, customer insights and more, Marketing Communications also provides in-depth content on the legal requirements you need to develop your strategy including GDPR and AI rules and regulations. This edition is packed with intriguing examples from Ed Sheeran to Ariana Grande, from FIFA to KFC, from Guinness to Google and Airbnb to Amazon. This edition looks in depth at ongoing impact of AI in all aspects of marketing communications ensuring that you have the tools necessary to reach today's time-poor customers while utilizing the latest technologies. Marketing Communications will give readers the confidence to work in an environment of constant technological transformation to create fully integrated strategies and successful campaigns.
Les mer
Discover how to plan and implement successful marketing with this invaluable core textbook complete with in depth, integrated marketing elements throughout.
  • Section - ONE: Communications background and theories;
    • Chapter - 01: Integrated marketing communications;
    • Chapter - 02: Branding;
    • Chapter - 03: Customer relationship management;
    • Chapter - 04: Buyer behaviour;
    • Chapter - 05: Communications theory;
    • Chapter - 06: Marketing communications research, metrics and measurement;
    • Chapter - 07: Marketing communications agencies;
    • Chapter - 08: International marketing communications;
    • Chapter - 09: The changing communications environment;
    • Chapter - 10: The marketing communications plan;
  • Section - TWO: Communications tools;
    • Chapter - 11: Selling, social selling, AI integrated telesales, MA, martech and the metaverse;
    • Chapter - 12: Advertising;
    • Chapter - 13: Publicity and public relations;
    • Chapter - 14: Sponsorship;
    • Chapter - 15: Content marketing and other sales promotion;
    • Chapter - 16: Direct mail, email, messaging and chatbots;
    • Chapter - 17: Exhibitions, events and experiential marketing;
    • Chapter - 18: Merchandising and point of sale;
    • Chapter - 19: Packaging;
    • Chapter - 20: Owned media – websites and social media;
Les mer
Covers all aspects of marketing from the planning stages and implementation to measuring data and campaign performance

Produktdetaljer

ISBN
9781398611719
Publisert
2024-03-03
Utgave
8. utgave
Utgiver
Kogan Page Ltd
Vekt
1456 gr
Høyde
246 mm
Bredde
189 mm
Dybde
38 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
760

Forfatter
Smith, PR
Zook Ze

Biografisk notat

PR Smith is a marketing consultant, bestselling business author and inspirational speaker. He has helped hundreds of businesses, from innovative start-ups to established blue-chip companies. He is founder of SOSTAC® Planning framework, voted in the Top 3 Business Models worldwide by the Chartered Institute of Marketing's Centenary Poll, and created the Great Sportsmanship Programme. Ze Zook is an integrated marketing author, lecturer, producer and consultant specializing in helping the creative industries fulfil both their missions and business goals. He is a visiting academic at Regent's University London and consults on digital marketing for private-sector disruptive start-ups.

Relaterte produkter